Описание: The Discourse of Customer Service Tweets studies the discursive and pragmatic features of customer service interactions, making use of a corpus of over 1.5 million tweets from more than thirty different companies. With Twitter being used as a professional service channel by many transport operators, this book features an empirical analysis of British and Irish train companies and airlines that provide updates and travel assistance on the platform, often on a 24/7 basis. From managing crises in the midst of strike action to ensuring passengers feel comfortable on board, Twitter allows transport operators to communicate with their customers in real time. Analysing patterns of language use as well as platform specific features for their communicative functions, Ursula Lutzky enhances our understanding of customers’ linguistic expectations on Twitter and of what makes for successful or unsuccessful interaction. Of interest to anyone researching discourse analysis, business communication and social media, this book’s findings pave the way for practical applications in customer service.
Автор: Lidia Tanaka Название: Japanese Questions: Discourse, Context and Language ISBN: 1474288081 ISBN-13(EAN): 9781474288088 Издательство: Bloomsbury Academic Рейтинг: Цена: 7321.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Questions and interrogatives in Japanese discourse have attracted considerable interest from grammarians, but the communicative aspect has received little attention. This book fills this gap. Through detailed analyses of formal and informal interactions, this book demonstrates that the inherent multi-functional and polysemous aspect of language can also be observed in the use of questions. What emerges is a sense of the considerable variety of question forms and also an understanding of how questions are used to perform a wide range of social actions. The importance of context is stressed throughout the book; both in guiding the speakers' choices of question types and in helping to create the particular stance that characterizes those interactions.
The data used in this book shows that speakers prefer questions that are not canonical. When speakers do use canonical questions, these are overwhelmingly accompanied by some mollifiers. This phenomenon suggests that in Japanese communication the illocutionary force of canonical questions is too strong. To soften the interaction, speakers tend to use other types of interrogative forms such as statements with rising intonation or, at least, to leave questions grammatically unfinished.
The findings in this book contribute to the understanding of how Japanese speakers use questions in different communicative interactions and provide new evidence of the gap between prescriptive grammar and actual communication.
Автор: Semino Elena, Demjйn Zsуfia Название: The Routledge Handbook of Metaphor and Language ISBN: 0367581426 ISBN-13(EAN): 9780367581428 Издательство: Taylor&Francis Рейтинг: Цена: 7654.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: The Routledge Handbook of Language and Metaphor provides a comprehensive overview of state-of-the-art interdisciplinary research on metaphor and language, and maps out future directions of research and practice in a variety of contexts in this field.
Автор: Roger Odin Название: Spaces of Communication: Elements of Semio-Pragmatics ISBN: 9462987149 ISBN-13(EAN): 9789462987142 Издательство: NBN International Рейтинг: Цена: 21120.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Spaces of Communication offers a concise introduction to semiopragmatics and condenses the intellectual trajectory of one of the foundational figures of film studies into a relatively short and accessible volume. It testifies to the author’s deep and rich intellectual engagement with a vast array of objects ranging from the classics of the cinephile canon to television news programs, home movies and mobile phone films.
Описание: In the age of ecological crisis, language and discourse are emerging as a new battleground in environmental debate. With the rise of new environmentalist movements and their subsequent backlash, we are now exposed to a plethora of different and often opposing discourses on the environmental crisis and our relationship with nature. This book argues for the need to develop classroom practices which aid students in critically reviewing and evaluating different perspectives on discourses of environmentalism and sustainability.Remarking that language and humanities teachers are perfectly positioned to play a key role in the development of eco-critical language awareness at this crucial juncture, this book explores how they can help students utilise essential critical thinking skills to navigate the multitude of cultural messages regarding our relationship with nature. Employing ecolinguistics as a form of eco-critical pedagogy, Emile Farmer presents key concepts underpinning ecolinguistics, before guiding readers through their application in the classroom. Serving as a bridge between environmental discourse analysis and linguistics, Ecolinguistics and Environment in Education explains how ecolinguistics can be used to carry out detailed linguistic analyses of environmentally significant messages in the classroom.
Автор: Julia Kuznetsova Название: Linguistic Profiles: Going from Form to Meaning via Statistics ISBN: 3110355531 ISBN-13(EAN): 9783110355536 Издательство: Walter de Gruyter Цена: 18586.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: The monograph investigates the relationship between form and meaning in different domains and centers on a group of methods referred to as “linguistic profiles” that have been developed recently by researchers at the University of Tromso. These methods are based on the observation that there is a strong correlation between semantic and distributional properties of linguistic units. This book discusses grammatical, semantic, constructional, collostructional and diachronic profiles. Linguistic profiles as a group of methods are based on recent developments in the area of cognitive and functional linguistics: 1) form in language always has a relation to meaning, 2) a categorical approach to language is replaced with an understanding of language as a gradient phenomenon, which is investigated via statistics, 3) grammar is seen as a usage-based phenomenon. Throughout the book we see that each of the profiles determines a correlation between certain forms and certain meanings. By studying the distribution of different forms we can uncover the semantic restrictions standing behind them.
Автор: Semino Название: Metaphor in Discourse ISBN: 0521867304 ISBN-13(EAN): 9780521867306 Издательство: Cambridge Academ Рейтинг: Цена: 15682.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: This book discusses the use of metaphor across a variety of texts and genres from literature, politics, science, education, advertising and the discourse of mental illness. Includes detailed case studies focusing on specific texts, from election leaflets to specialist scientific articles. Demonstrates that metaphor is a central phenomenon in language and thought.
Описание: Using W. Von Wartburg`s critical bibliography of dialect and patois as a key reference, this work brings together examples of words derived from Latin femina, domina, and a few kindred words in the regional and border dialects of France. Adams also considers the descriptive terms for woman and girl in the same territory.
Описание: Der Band enth?lt 34 Beitr?ge, die beim 45. Linguistischen Kolloquium in Veszpr?m (Ungarn) vom 16. bis 18. September 2010 pr?sentiert wurden. Die Autoren besch?ftigen sich mit ?lteren und neueren Arbeitsfeldern der Sprachwissenschaft sowie ihren innovativen Ergebnissen. Die internationale Zusammensetzung der Kolloquiumsteilnehmer und ihre diversen methodischen Standpunkte und Aspekte bieten ein breit gef?chertes Forschungsfeld im linguistischen Wissenschaftsbetrieb. Neben Angewandter Linguistik, Interkultureller Linguistik, Pragmatik, Lexikologie, Semantik, Kontaktlinguistik und Grammatikographie ist auch die Sektion Fremdsprachendidaktik vertreten. Dar?ber hinaus werden in dem Sammelband Fragen f?r k?nftige Forschungen formuliert. This volume presents 34 papers delivered at the 45th Linguistics Colloquium in Veszpr?m (Hungary) from 16th to 18th September, 2010. The authors deal with older and newer fields of work in linguistics as well as their innovative results. The international composition of the participants and the various methodological positions and aspects of the academic activities in linguistics offer the possibility of a broad field of research. Apart from Applied Linguistics, Intercultural Linguistics, Pragmatics, Lexicology, Semantics, Contact Linguistics and Grammaticography, the book also presents Foreign Language Didactics. Moreover, the book suggests topics for future research.
Автор: Lidia Tanaka Название: Japanese Questions: Discourse, Context and Language ISBN: 1472577604 ISBN-13(EAN): 9781472577603 Издательство: Bloomsbury Academic Рейтинг: Цена: 25054.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Questions and interrogatives in Japanese discourse have attracted considerable interest from grammarians, but the communicative aspect has received little attention. This book fills this gap. Through detailed analyses of formal and informal interactions, this book demonstrates that the inherent multi-functional and polysemous aspect of language can also be observed in the use of questions. What emerges is a sense of the considerable variety of question forms and also an understanding of how questions are used to perform a wide range of social actions. The importance of context is stressed throughout the book; both in guiding the speakers' choices of question types and in helping to create the particular stance that characterizes those interactions.
The data used in this book shows that speakers prefer questions that are not canonical. When speakers do use canonical questions, these are overwhelmingly accompanied by some mollifiers. This phenomenon suggests that in Japanese communication the illocutionary force of canonical questions is too strong. To soften the interaction, speakers tend to use other types of interrogative forms such as statements with rising intonation or, at least, to leave questions grammatically unfinished.
The findings in this book contribute to the understanding of how Japanese speakers use questions in different communicative interactions and provide new evidence of the gap between prescriptive grammar and actual communication.
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