Conversational AI for Natural Human-Centric Interaction, Stoyanchev
Автор: Stoyanchev Название: Conversational AI for Natural Human-Centric Interaction ISBN: 9811955379 ISBN-13(EAN): 9789811955372 Издательство: Springer Рейтинг: Цена: 21953.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: This book includes peer-reviewed articles from the 12th International Workshop on Spoken Dialogue System Technology, IWSDS 2021, Singapore. Nowadays, dialogue systems or conversational agents have become one of the most important mechanisms for human-computer or human-robot interaction that has been widely adopted as new paradigm for many applications, companies, and final users. On the other hand, recent advances in natural language processing, understanding and generation, as well as a continuous increasing computational power and large number of resources and data, have brought important and consistent improvements to the capabilities of dialogue systems enabling users to have more productive and enjoyable interactions. However, on the threshold of a new decade, the current state of the art shows important areas where improvements are needed such as incorporation of ground-based knowledge, personality, emotions, and adaptability, as well as automatic mechanisms for objective, robust and fast evaluations, especially in the context of developing social and e-health applications. In this 12th edition of the International Workshop on Spoken Dialogue Systems (IWSDS), “Conversational AI for natural human-centric interaction“ compiles and presents a synopsis on current global research efforts to push forward the state of the art in dialogue technologies, including advances to the classical problems of dialogue management, language generation and understanding, personalisation and generation, spokena and multimodal interaction, dialogue evaluation, dialogue modelling and applications, as well as topics related to chatbots and conversational agent technologies.
With recent advances in natural language understanding techniques and far-field microphone arrays, natural language interfaces, such as voice assistants and chatbots, are emerging as a popular new way to interact with computers.
They have made their way out of the industry research labs and into the pockets, desktops, cars and living rooms of the general public. But although such interfaces recognize bits of natural language, and even voice input, they generally lack conversational competence, or the ability to engage in natural conversation. Today's platforms provide sophisticated tools for analyzing language and retrieving knowledge, but they fail to provide adequate support for modeling interaction. The user experience (UX) designer or software developer must figure out how a human conversation is organized, usually relying on commonsense rather than on formal knowledge. Fortunately, practitioners can rely on conversation science.
This book adapts formal knowledge from the field of Conversation Analysis (CA) to the design of natural language interfaces. It outlines the Natural Conversation Framework (NCF), developed at IBM Research, a systematic framework for designing interfaces that work like natural conversation. The NCF consists of four main components: 1) an interaction model of "expandable sequences," 2) a corresponding content format, 3) a pattern language with 100 generic UX patterns and 4) a navigation method of six basic user actions. The authors introduce UX designers to a new way of thinking about user experience design in the context of conversational interfaces, including a new vocabulary, new principles and new interaction patterns. User experience designers and graduate students in the HCI field as well as developers and conversation analysis students should find this book of interest.
With recent advances in natural language understanding techniques and far-field microphone arrays, natural language interfaces, such as voice assistants and chatbots, are emerging as a popular new way to interact with computers.
They have made their way out of the industry research labs and into the pockets, desktops, cars and living rooms of the general public. But although such interfaces recognize bits of natural language, and even voice input, they generally lack conversational competence, or the ability to engage in natural conversation. Today's platforms provide sophisticated tools for analyzing language and retrieving knowledge, but they fail to provide adequate support for modeling interaction. The user experience (UX) designer or software developer must figure out how a human conversation is organized, usually relying on commonsense rather than on formal knowledge. Fortunately, practitioners can rely on conversation science.
This book adapts formal knowledge from the field of Conversation Analysis (CA) to the design of natural language interfaces. It outlines the Natural Conversation Framework (NCF), developed at IBM Research, a systematic framework for designing interfaces that work like natural conversation. The NCF consists of four main components: 1) an interaction model of "expandable sequences," 2) a corresponding content format, 3) a pattern language with 100 generic UX patterns and 4) a navigation method of six basic user actions. The authors introduce UX designers to a new way of thinking about user experience design in the context of conversational interfaces, including a new vocabulary, new principles and new interaction patterns. User experience designers and graduate students in the HCI field as well as developers and conversation analysis students should find this book of interest.
Описание: "This book is a reference guide for researchers entering the promising field of conversational agents, providing an introduction to fundamental concepts in the field, collecting experiences of researchers working on conversational agents, and reviewing techniques for the design and application of conversational agents"--
Описание: The Handbook on Socially Interactive Agents provides a comprehensive overview of the research fields of Embodied Conversational Agents, Intelligent Virtual Agents, and Social Robotics. Socially Interactive Agents (SIAs), whether virtually or physically embodied, are autonomous agents that are able to perceive an environment including people or other agents, reason, decide how to interact, and express attitudes such as emotions, engagement, or empathy. They are capable of interacting with people and one another in a socially intelligent manner using multimodal communicative behaviors, with the goal to support humans in various domains.
Written by international experts in their respective fields, the book summarizes research in the many important research communities pertinent for SIAs, while discussing current challenges and future directions. The handbook provides easy access to modeling and studying SIAs for researchers and students, and aims at further bridging the gap between the research communities involved.
In two volumes, the book clearly structures the vast body of research. The first volume starts by introducing what is involved in SIAs research, in particular research methodologies and ethical implications of developing SIAs. It further examines research on appearance and behavior, focusing on multimodality. Finally, social cognition for SIAs is investigated using different theoretical models and phenomena such as theory of mind or pro-sociality. The second volume starts with perspectives on interaction, examined from different angles such as interaction in social space, group interaction, or long-term interaction. It also includes an extensive overview summarizing research and systems of human–agent platforms and of some of the major application areas of SIAs such as education, aging support, autism, and games.
Автор: Zs?fia Ruttkay; Catherine Pelachaud Название: From Brows to Trust ISBN: 9048167132 ISBN-13(EAN): 9789048167135 Издательство: Springer Рейтинг: Цена: 20123.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Embodied conversational agents (ECAs) are autonomous software entities with human-like appearance and communication skills.
Название: A Teacher`s Guide to Conversational AI ISBN: 1032671157 ISBN-13(EAN): 9781032671154 Издательство: Taylor&Francis Рейтинг: Цена: 5358.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Автор: McTear, Michael Название: Conversational AI ISBN: 3031010485 ISBN-13(EAN): 9783031010484 Издательство: Springer Рейтинг: Цена: 7927.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Current research in Conversational AI focuses mainly on the application of machine learning and statistical data-driven approaches to the development of dialogue systems. Finally, a number of challenges for future research are considered, including: multimodality in dialogue systems, visual dialogue;
Автор: Simon Elias Bibri Название: The Human Face of Ambient Intelligence ISBN: 9462391297 ISBN-13(EAN): 9789462391291 Издательство: Springer Рейтинг: Цена: 11586.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Build enterprise chatbots for web, social media, voice assistants, IoT, and telephony contact centers with Google's Dialogflow conversational AI technology. This book will explain how to get started with conversational AI using Google and how enterprise users can use Dialogflow as part of Google Cloud. It will cover the core concepts such as Dialogflow essentials, deploying chatbots on web and social media channels, and building voice agents including advanced tips and tricks such as intents, entities, and working with context.
The Definitive Guide to Conversational AI with Dialogflow and Google Cloud also explains how to build multilingual chatbots, orchestrate sub chatbots into a bigger conversational platform, use virtual agent analytics with popular tools, such as BigQuery or Chatbase, and build voice bots. It concludes with coverage of more advanced use cases, such as building fulfillment functionality, building your own integrations, securing your chatbots, and building your own voice platform with the Dialogflow SDK and other Google Cloud machine learning APIs.
After reading this book, you will understand how to build cross-channel enterprise bots with popular Google tools such as Dialogflow, Google Cloud AI, Cloud Run, Cloud Functions, and Chatbase.
What You Will Learn
Discover Dialogflow, Dialogflow Essentials, Dialogflow CX, and how machine learning is used
Create Dialogflow projects for individuals and enterprise usage
Work with Dialogflow essential concepts such as intents, entities, custom entities, system entities, composites, and how to track context
Build bots quickly using prebuilt agents, small talk modules, and FAQ knowledge bases
Use Dialogflow for an out-of-the-box agent review
Deploy text conversational UIs for web and social media channels
Build voice agents for voice assistants, phone gateways, and contact centers
Create multilingual chatbots
Orchestrate many sub-chatbots to build a bigger conversational platform
Use chatbot analytics and test the quality of your Dialogflow agent
See the new Dialogflow CX concepts, how Dialogflow CX fits in, and what's different in Dialogflow CX
Who This Book Is For
Everyone interested in building chatbots for web, social media, voice assistants, or contact centers using Google's conversational AI/cloud technology.
Автор: McTear Michael, Callejas Zoraida, Griol David Название: The Conversational Interface: Talking to Smart Devices ISBN: 3319814117 ISBN-13(EAN): 9783319814117 Издательство: Springer Рейтинг: Цена: 15855.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: This book provides a comprehensive introduction to the conversational interface, which is becoming the main mode of interaction with virtual personal assistants, smart devices, various types of wearable, and social robots.
Описание: Conversation as an interface is the best way for machines to interact with us using the universally accepted human tool that is language. Chatbots and voice user interfaces are two flavors of conversational UIs. Chatbots are real-time, data-driven answer engines that talk in natural language and are context-aware. Voice user interfaces are ...
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