Professions and Professional Service Firms, Saks, Mike
Автор: Empson, Laura (professor In The Management Of Professional Service Firms And Director Of The Centre For Professional Service Firms, Professor In The M Название: Leading professionals ISBN: 0192882023 ISBN-13(EAN): 9780192882028 Издательство: Oxford Academ Рейтинг: Цена: 4420.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: This book reveals the power dynamics and interpersonal politics that lie at the heart of professional organizations. Drawing on the latest academic theory, and based on interviews with over 500 senior professionals, it analyses how professionals come together to create `leadership`. It explains how change happens and why leaders so often fail.
Автор: Broadbent Название: The End of the Professions? ISBN: 1138968773 ISBN-13(EAN): 9781138968776 Издательство: Taylor&Francis Рейтинг: Цена: 7501.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: The cross-disciplinary contributions to this volume examine the changing role of the professions.
Автор: O`Neill Fiona Название: The Intercultural Professional ISBN: 3030525309 ISBN-13(EAN): 9783030525309 Издательство: Springer Рейтинг: Цена: 12196.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: This book considers what is at stake for professionals whose work increasingly involves communicating in linguistically and culturally diverse contexts, and argues for the need to better understand the crucial role of languages and cultures in the modern workplace.
Автор: O`Neill Fiona Название: The Intercultural Professional ISBN: 3030525333 ISBN-13(EAN): 9783030525330 Издательство: Springer Рейтинг: Цена: 12196.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: This book considers what is at stake for professionals whose work increasingly involves communicating in linguistically and culturally diverse contexts, and argues for the need to better understand the crucial role of languages and cultures in the modern workplace.
Автор: Broadbent, Jane Название: The End of the Professions? ISBN: 0415143004 ISBN-13(EAN): 9780415143004 Издательство: Taylor&Francis Рейтинг: Цена: 26030.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Автор: Georg von Krogh; R. Klev; Norwegian University of Название: Living Knowledge ISBN: 1349725838 ISBN-13(EAN): 9781349725830 Издательство: Springer Рейтинг: Цена: 15855.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: These cases present a series of new concepts for understanding and managing knowledge, such as half-worked boundary objects, knowledge hyperstories, activity centered knowledge support and knowledge dramas.
Описание: Rechtsdienstleistungen im Konzern.- Professional Service Department zwischen Corporate Function und Corporate Service.- Grundlagen des Wertsteigerungsmanagements und Operatives Management in der Konzernrechtsabteilung.
Автор: Wirtz Jochen Название: Service Quality And Productivity Management ISBN: 1944659420 ISBN-13(EAN): 9781944659424 Издательство: World Scientific Publishing Рейтинг: Цена: 1418.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание:
The relationship between productivity and customer satisfaction is complex. Service Quality and Productivity Management describes that the quality and productivity are twin paths in creating value for both customers and organizations. This book describes how to improve service quality and productivity, and discusses how to use key tools (including customer feedback systems) to achieve this. This book is the 12th volume in the Winning in Service Markets Series by services marketing expert Jochen Wirtz. Scientifically grounded, accessible and practical, the Winning in Service Markets Series bridges the gap between cutting-edge academic research and industry practitioners, and features best practices and latest trends on services marketing and management from around the world.
Автор: Wirtz Jochen Название: Building A World Class Service Organization (Assessment Tool) ISBN: 1944659455 ISBN-13(EAN): 9781944659455 Издательство: World Scientific Publishing Рейтинг: Цена: 1418.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание:
Service leadership is not based on outstanding performance within a single dimension. Rather, it reflects excellence across multiple dimensions. Building a World-Class Service Organisation is the 13th volume in the Winning in Service Markets series by services marketing expert Jochen Wirtz. This volume provides a summary of how a world-class service organization looks like as well as an assessment tool to evaluate the organization within each of the three functional areas of marketing, operations, and human resources.
Описание: This book explores common management practices as they relate to professional service organizations. Adopting a unique critical institutional view, it focuses on challenges and struggles in both public and private settings and offers new insights. This will be essential reading for scholars of management and leadership.
Описание: Uneven Social Policies explains why some policies are implemented more effectively than others, why this variation is particularly relevant within countries, and why some policies deliver votes to incumbent governments while others do not. This book will appeal to readers interested in comparative politics, multilevel governance, the welfare state, and Latin American politics.
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