Автор: Bruce Patton,Douglas Stone,Sheila Heen Название: Difficult Conversations ISBN: 0670921343 ISBN-13(EAN): 9780670921348 Издательство: Random House Рейтинг: Цена: 1451.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: We know we must talk to a colleague, our boss or even a friend about something we know can be at least uncomfortable and at worst explosive. So we repeatedly mull it over until we can no longer put it off, and then finally stumble through a confrontation when we could have had a conversation. This work focuses on handling these exchanges.
Автор: Douglas Stone and Sheila Heen Название: Thanks for the Feedback ISBN: 0670922633 ISBN-13(EAN): 9780670922635 Издательство: Random House Рейтинг: Цена: 1451.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: We get feedback every day of our lives, from friends and family, colleagues, customers, and bosses, teachers, doctors, and strangers. We know that feedback is essential for professional development and healthy relationships - but we dread it and even dismiss it. This book teaches you how to take criticism productively.
Автор: Heen Theresa Название: Handbook of Quality Control ISBN: 1632402858 ISBN-13(EAN): 9781632402851 Издательство: Неизвестно Цена: 23327.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Автор: Stone Douglas, Patton Bruce, Heen Sheila Название: Difficult Conversations: How to Discuss What Matters Most ISBN: 0143118447 ISBN-13(EAN): 9780143118442 Издательство: Random House (USA) Рейтинг: Цена: 1655.00 р. Наличие на складе: Нет в наличии.
Описание: The 10th-anniversary edition of the "New York Times" business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you "Getting to Yes, Difficult Conversations" provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: Decipher the underlying structure of every difficult conversation Start a conversation without defensiveness Listen for the meaning of what is not said Stay balanced in the face of attacks and accusations Move from emotion to productive problem solving
Автор: Bruce Patton,Douglas Stone,Sheila Heen Название: Difficult Conversations ISBN: 014027782X ISBN-13(EAN): 9780140277821 Издательство: Random House Рейтинг: Цена: 1715.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: What is a difficult conversation? Asking for a pay rise, saying `no` to your boss or spouse, confronting a friend or neighbor, asking a difficult favor, apologizing. This book helps you to turn your difficult conversations into positive, problem-solving experiences.
Автор: Heen Theresa Название: Advanced Concepts in Quality Control ISBN: 1632400162 ISBN-13(EAN): 9781632400161 Издательство: Неизвестно Цена: 20222.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Rapid development has been made in the past decade in the area of quality control methods and techniques. The objective of this book is to illustrate quality control procedures in several fields, like construction engineering and data quality. A wide range of techniques and methods have been presented in this book covering four major sections: "Quality, General Definitions", "Evaluating Analytical Data", "Quality Control for Biotechnology", and "Planning for Quality Control".
Автор: McGuire Jeri Jackson Название: Asotin County ISBN: 154020040X ISBN-13(EAN): 9781540200402 Издательство: Неизвестно Цена: 4413.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Автор: Westerson Jeri Название: Sword of Shadows ISBN: 0727889214 ISBN-13(EAN): 9780727889218 Издательство: Неизвестно Рейтинг: Цена: 3879.00 р. Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: A quest to find the ancient sword Excalibur quickly turns into a hunt for a determined killer for Crispin Guest.London, 1396. A trip to the swordsmith shop for Crispin Guest, Tracker of London, and his apprentice Jack Tucker takes an unexpected turn when Crispin crosses paths with Carantok Teague, a Cornish treasure hunter. Carantok has a map he is convinced will lead him to the sword of Excalibur - a magnificent relic dating back to King Arthur and the Knights of the Round Table - and he wants Crispin to help him find it. Travelling to Tintagel Castle in Cornwall with Carantok and Jack, Crispin is soon reunited with an old flame as he attempts to locate the legendary sword. But does Excalibur really exist, or is he on an impossible quest? When a body is discovered, Crispin's search for treasure suddenly turns into a hunt for a dangerous killer.
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