Achieving Competitive Edge, David Bennett; Colin Lewis

Автор: Marta Peris-Ortiz; Jos? ?lvarez-Garc?a; Carlos Rue
Название: Achieving Competitive Advantage through Quality Management
ISBN: 3319172506 ISBN-13(EAN): 9783319172507
Издательство: Springer
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Цена: 14635.00 р.
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Описание: Chapter 1 Benefits of Implementing a System of Quality Management in Spanish Thalassotherapy Centres.- Chapter 2 Quality Certifications as a Hotel Selection Criterion.- Chapter 3 "Q for Tourist Quality" in the Spanish Tourist Sector.- Chapter 4 The ISO 9001 Standard in the Spanish Construction Industry.- Chapter 5 The EFQM Model as an Instrument to Legitimize Organizations.- Chapter 6 Integrated Management Systems.- Chapter 7 Integration of Information in Higher Education Institutions for Quality Evaluation.- Chapter 8 How Communication and Control Processes Improve Quality.- Chapter 9 An Application of the SERVPERF Model in a Sports Centre.- Chapter 10 Experience in Adapting E-S-Qual to Different Sectors or Settings.- Chapter 11 Excellence in Tourism Destinations.- Chapter 12 Tensions Raised by TQM Demand Upon Work Design in Technologically-Controlled Environments.- Chapter 13 The Influence of an Institutional Environment on Quality Management in Hotels.- Chapter 14 A New Paradigm in Planning and Management of Quality Hotel Services.

Автор: Marta Peris-Ortiz; Jos? ?lvarez-Garc?a; Carlos Rue
Название: Achieving Competitive Advantage through Quality Management
ISBN: 3319367463 ISBN-13(EAN): 9783319367460
Издательство: Springer
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Цена: 9756.00 р.
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Описание: Chapter 1 Benefits of Implementing a System of Quality Management in Spanish Thalassotherapy Centres.- Chapter 2 Quality Certifications as a Hotel Selection Criterion.- Chapter 3 "Q for Tourist Quality" in the Spanish Tourist Sector.- Chapter 4 The ISO 9001 Standard in the Spanish Construction Industry.- Chapter 5 The EFQM Model as an Instrument to Legitimize Organizations.- Chapter 6 Integrated Management Systems.- Chapter 7 Integration of Information in Higher Education Institutions for Quality Evaluation.- Chapter 8 How Communication and Control Processes Improve Quality.- Chapter 9 An Application of the SERVPERF Model in a Sports Centre.- Chapter 10 Experience in Adapting E-S-Qual to Different Sectors or Settings.- Chapter 11 Excellence in Tourism Destinations.- Chapter 12 Tensions Raised by TQM Demand Upon Work Design in Technologically-Controlled Environments.- Chapter 13 The Influence of an Institutional Environment on Quality Management in Hotels.- Chapter 14 A New Paradigm in Planning and Management of Quality Hotel Services.

Автор: Herrmann, Andrea M.
Название: One Political Economy, One Competitive Strategy?
ISBN: 0199543437 ISBN-13(EAN): 9780199543434
Издательство: Oxford Academ
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Цена: 21668.00 р.
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Описание: This book examines how firms adapt to the pressures of increasing international competition by testing the arguments on `strategy specialization` proposed in the competitiveness literature in general, and by contributors to the `varieties of capitalism` debate in particular. It examines pharmaceutical firms in Germany, Italy, and the UK.

Автор: Shuo-Yan Chou; Amy J. C. Trappey; Jerzy Pokojski;
Название: Global Perspective for Competitive Enterprise, Economy and Ecology
ISBN: 184882761X ISBN-13(EAN): 9781848827615
Издательство: Springer
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Цена: 54764.00 р.
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Описание: The general theme of the CE2009 Conference is the recognised requirement for advancements in Concurrent Engineering (CE) with a global perspective for competitive enterprise, economy and ecology. This title contains the proceedings presented at the conference, demonstrating the multitude of different perspectives.

Автор: Yoshitaka Okada
Название: Competitive-cum-Cooperative Interfirm Relations and Dynamics in the Japanese Semiconductor Industry
ISBN: 4431679847 ISBN-13(EAN): 9784431679844
Издательство: Springer
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Цена: 11398.00 р.
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Описание: Japanese semiconductor firms are well known for obtaining dynamics in a short period of time and achieving even global leadership. Meanwhile this book clarifies the real source of dynamics in interfirm relations and how the firms have interacted.

Автор: Christopher Sauerhoff
Название: Competitive Differentiation within the Shipbuilding Industry
ISBN: 3658140739 ISBN-13(EAN): 9783658140731
Издательство: Springer
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Цена: 8537.00 р.
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Описание: The results indicate that there is the chance for European shipyards to improve their position in the global shipbuilding industry by offering not only customized high-tech ships of best quality, but also technical service packages and therewith adding further value for their customers.