Warning: Trying to access array offset on false in E:\WWW\html\user.php on line 117 Boissy MD Adrienne Communication the Cleveland Clinic Way: How to Drive a Relationship-Centered Strategy for Exceptional Patient Experience 9780071845342
Описание: Featuring customer service case studies, as well as invaluable insight from C-level executives at top corporations in various industries, this book provides actionable lessons for any manager and business leader beyond healthcare.
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